TERMS OF PURCHASE & REFUND POLICY
The Right Method™, Dhomonique Murphy and all subsidiaries or affiliated brands and The Right Method™ Companies (hereinafter referred to as “TRM”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. All purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
No Guarantee of Results. We don’t guarantee results or offer legal advice. Entrepreneurship and real estate investing involve risk and hard work. Always consult with your professionals. “The Right Method™” not a guarantee of success. Any testimonials showing our success or our students’ success are not to be interpreted as expected. It takes education, drive and hard work to reach your goals.
Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days. You can contact our Customer Service Department via email at during the hours of 9 AM – 4 PM EST, Monday through Friday.
If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at 833-763-8463 during the hours of 9 AM – 4 PM EST, Monday through Friday for or reach us via email at info@TheRightMethod.com for refund procedures or if you do not know if your product is from our 3rd party fulfillment center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.
Digital Download Products, The Right Method
There is no refund at all on any digital products. You will receive access to The Right Method™ training platform (annual membership(s), courses, challenges, coaching, etc.) for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 833-763-8463 during the hours of 9 AM – 4 PM EST, Monday through Friday, so we can resolve the issue. Purchase of a The Right Method™ training module does not grant rights to the buyer to share, reproduce or resell the product in any way.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. If you are attempting to cancel your automatic renewal of The Right Method, please visit TheRightMethod.com/cancel.
Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement.
If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at 1-833-763-8463 during the hours of 9 AM – 4 PM EST, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
Gift Certificates and Coupon Codes
If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in accordance with the refund policy and digital products are nonrefundable and not eligible for exchange or store credit.
RESET™ Signature Course and all The Right Method™ Challenges and Coaching
There are no refunds for the RESET™ signature course any of The Right Method™ challenges and no refunds on coaching. No part of the program are transferable to another person. It is incumbent on the purchaser to set up the coaching and there is no refund for the virtual coaching sessions. If you are experiencing technical issues, you must email for assistance. Please be advised, that by submitting any videos or photographs within The Right Method™ or RESET™ System or on any The Right Method™/RESET™ social media platforms, you irrevocably grant permission to The Right Method™, and all affiliated companies, to use my likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial. I understand and agree that all photos and videos will become the property of The Right Method™, and all affiliated companies and will not be returned.
I hereby hold harmless, release, and forever discharge The Right Method™, and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion The Right Method™, and all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any all claims is Miami, Florida.
I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by The Right Method™, and all affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.
The Right Method™ 1:1 Coaching Program with Dhomonique
Please be advised that The Right Method Coaching Program runs on an Twelve (12) week schedule that begins and ends on a certain date that is determined by your start date. The Mentor calls are recorded and may be accessed during the twelve (12) week period in which you are enrolled. Access to the recorded calls terminates at the end of your twelve (12) week program.
There are no refunds for the program and no refunds or credit for any missed calls. No part of the program, including any gratis tickets, passes or invitations, are transferable to another person. It is incumbent upon the Mentee to dial in to the calls and follow the schedule. Please refer to the remaining Terms of Purchase and Refund Policy for our online community guidelines.
If you received this program gratis or as part of a bundled promotion, or if you received another product or service with the purchase of the Mentor Program, please be advised that gratis items do not have monetary value and are not transferable nor are they eligible for refunds or store credit.
Publicity Release; Information Sharing
You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
By attending any Live Event, you hereby irrevocably grant to The Right Method™, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future The Right Method™ events and/or other events produced by The Right Method™ or any of The Right Method™’s affiliates and hereby release The Right Method™ and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto. Additionally, there will be still photographs and video segments taken throughout the event by The Right Method ™, and any other third-party participant, such as speakers and sponsors.
Purchases from an Affiliate
Any purchase made through a third-party affiliate is subject to the affiliate’s terms and conditions. Any requests from refunds should be made directly to the affiliate from whom the product or service was purchased. Be sure to save your invoice and receipts from any affiliate purchase so that we may direct you to the proper party should an issue arise.
OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE FROM AFFILIATES, SPONSORS OR CO-VENTURERS
From time-to-time, The Right Method™ and Dhomonique Murphy may host, co-host or co-venture with an affiliate, business associate or sponsor at an event or for a special promotion. As such, some of the items or deals may not be purchased from The Right Method™. If you purchased an item from an affiliate, business associate or sponsor you are subject to the terms of their purchase and we are not able to provide any exchanges or refunds. Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.
Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfill.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the bottom of this page and upon request we will provide you with information regarding any changes made. This policy was last updated on September 21, 2020.
Orders with all items in stock in our main warehouse (Miami, Florida) are usually shipped within three business days. Most apparel items and some merchandise products are shipped by 3rd party manufacturers/suppliers directly and usually take between 3 – 10 business days to ship.
Any order over $99 in merchandise is entitled to FREE SHIPPING in the United States. International orders will incur shipping fees. International orders are shipped via United States Postal Service and can take 2 to 4 weeks to arrive. Expedited shipping is not available for international orders. Please note that some countries will impose additional tariffs on items shipped from abroad. The customer is responsible for any country-specific tariffs and duties. These nation-specific duties are added by your respective governments and are not shipping charges from TheRightMethod.com. Some orders may warrant additional shipping charges due to weight and size limitation. Orders with incorrect or incomplete shipping addresses (entered by the customer) will cause delays in the customer receiving their merchandise in a timely fashion. Additional shipping fees may be charged to reship out an order a second time. An order that is refused will be charged the original shipping plus the return shipping it takes for the package to get back to our facility. All orders shipped via UPS are subject to the “Terms and Conditions of Service” as detailed on UPS.com.
If you need to modify an existing order prior to its shipment, please call into our Customer Service Department at 833-763-8463 immediately or send an email to info@TheRightMethod.com. Be sure to provide your order number, the correct shipping address, and include the changes that need to be made. If you received a product that does not match your invoice or if you are missing an item, please call us immediately and we will send you the correct product along with a return label to send us back the wrong one. If you received a damaged or defective item, please return it back to us and we will send you a new one as soon as we receive the damaged or defective item. If changes need to be made to an order after it is shipped, we will make every effort to make the necessary changes: customers may be charged a fee of $15 or more for making these changes such as adding a missing apartment number or correcting the entered address.
PRE-ORDER PRODUCTS/BACKORDER PRODUCTS
If your order includes a pre-order or backordered (out of stock) item, your entire order will be held until we have all items in stock. If you would like to receive items that are in stock right away and have your backordered items ship upon availability, please contact us by email at info@TheRightMethod.com and let us know. Be aware that additional shipping fees will apply for separate shipments.
RETURNS / REFUNDS
All Returns and Refunds policies are detailed on our Terms of Purchase and Refund Policy document on this website.